All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below
All exchanges and returns would need to be raised within 10 days of the invoice date through our Mail care@tinyworld.in. Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
| Category | Returns Window, Actions Possible and Conditions (if any) |
|---|---|
| Grocery | 10 days Refund only |
| Stationary (Pens, Diary notebooks, Calculators etc.) | 7 days Replacement only Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product. |
| Computers & Electronics | 7 days Replacement only
In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit. If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service center to resolve any subsequent issues. In any case, only one replacement shall be provided. For all functionality related issues, do contact the brand authorized service centre directly. Authorized Service Partner Locator: -
|
Category |
Conditions |
Correct Product |
IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible. |
Complete Product |
All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present. |
Unused Product |
The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable). Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. iCloud lock must be disabled for Apple devices. |
Undamaged Product |
The product should be undamaged and without any scratches, dents, tears or holes. |
Undamaged Packaging |
The product’s original packaging/ box should be undamaged. |
Your cart is empty.
Coupon code will work on checkout page
