Shipping & Delivery

1. SHIPPING & DELIVERY POLICY

At Look, we provide FREE Standard delivery to any address within Chennai. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Standard Courier – is FREE for all local orders and it takes approximately 2 working days to reach you from the time of order.

To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

3. MODE OF PAYMENTS

We accept payments via CASH ON DELIVERY, CARD ON DELIVERY, WALLET, VISA/MASTER credit and debit cards via RAZORPAY.

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